About Us
For over three decades, McKenzie Ross has stood alongside businesses with specialist needs, helping reduce exposure to risk and protect what matters most.
We don’t believe in one-size-fits-all solutions.
Instead, we design insurance and risk management programs that are tailored, proactive, and built around the realities of your business.
Our role is simple. To give you the clarity and protection you need to move forward, even when the unexpected happens.
What We Do For You
Identify Risk
We uncover the exposures unique to your business
Evaluate Risk
With specialist knowledge across complex industries, we assess your true risk profile.
Identify Risk
We provide expert advice and strategies to transfer risk through the right coverage.
The risk landscape is more complex than ever. Our job is to simplify it for you.
Why Work With Us
We are known for delivering innovative advice, rigorous risk assessment, and seamless insurance broking.
By combining market research, continued professional development, and the intelligent use of technology, we deliver programs that don’t just protect businesses , they strengthen them.
The result?
A better customer experience, fewer surprises, and confidence that you won’t be left exposed to risks no one saw coming.
Our Process
DISCOVER
We get to know your operations inside out, identifying the risks that matter most using our consultative Scoping and Discussion Tools.
DESIGN
We translate those insights into a tailored risk and financial program, leveraging 100+ local and global markets, including select wordings you won’t find elsewhere.
DELIVER
We put your plan into action, ensuring your cover works seamlessly with your operations today and evolves with your business for tomorrow.
DEFEND
When things go wrong, our dedicated onshore claims team becomes your edge, advocating for fair and fast resolutions so you can stay focused on what matters most.
Our Values
Values are a set of principals which govern the way we behave and how we operate our business. The McKenzie Ross’ Values that influence our culture, company and business interactions are:
We Focus On Building Long Term Relationships
Building productive, long-term relationships with clients and suppliers. The way we treat each other in achieving our objectives is just as important as what we achieve. That’s why our people enjoy working at McKenzie Ross and why our clients and suppliers enjoy working with us.
Strive To Understand
Understanding our client’s business as well as they do. Great advice is built on thorough understanding. Assessing the unique risk profile of every business is essential to ensure the right advice is always provided.
Delivering on Promises
Delivering on Promises is about keeping your word and taking responsibility for the commitments you make. When you say you’ll do something, you do it which over time builds trust with our partners.
Act With Integrity
We relate to people in a way that is authentic and true. At McKenzie Ross, we are truthful, honest and transparent in the way we conduct our business with both customers and suppliers.
We Are Team Focused
We collaborate inside and outside of our organisation to maximise our shared knowledge. This brings greater value to each another and more importantly our customers. The solutions we deliver are the sum of our collective talents, and the best results stem from integrating a mix of perspectives, talents, and experiences.
At McKenzie Ross, we’re more than insurance brokers. We’re partners in protection — working alongside you so that whatever the future holds, you can move forward with confidence.
Why Choose McKenzie Ross
By Your Side
Most insurance companies disappear when you need them most. Our dedicated, onshore claims team has over 31 years experience fighting for the right outcomes. When things go wrong, you’re never alone.
Deep and Wide Expertise
Unlike generic brokers, we’ve built deep expertise across specialist sectors – from life science and manufacturing to marine and entertainment to name a few – over decades. Complex risks require sophisticated solutions, not cookie-cutter policies.
Fiercely Independent
The industry truth: many brokers are limited to just a handful of insurers or are told where to place business because of corporate structures. As an Australian-Independently owned business with access to 100+ markets, locally and globally, we find exclusive policies others simply can’t offer.
